17 | Orgill Case Study For the team at McLean Hardware in McLean, Virginia, signing up for Spring Is Here was an easy decision and continued participation in the program has paid dividends. “We were already buying most of the products in the program, so it was an easy decision to join because we could start getting the rebates,” says McLean’s Kevin Cannon. “We also discovered some categories we weren’t aware of, and that opened us up to new vendors. Those new categories and vendors have done well for us.” Quincy Hardware in Waynesboro, Pennsylvania, was another early adopter of Spring Is Here that has seen sales grow along with their program participation. “We jumped on the Spring Is Here program the first year Orgill offered it,” says Qunicy’s Solomon Hess. “The program helped us get the product in and made it easy to order because it went off our order history. Now, we can order everything at once at the fall market and be done. We’re doing a lot more preordering, and that’s made spring orders more convenient. The rebates have really helped our bottom line, too.” Hess also feels that the program has helped make his customers more aware of Quincy’s commitment to the category. “While I don’t really ask customers specifically about their thoughts on the program, we continue to have repeat customers, so that speaks for itself,” he says. For Margie Duval at Yucaipa Hardware in Yucaipa, California, the Orgill team behind the Spring Is Here program has been a critical component of its success. “Orgill has some fantastic buyers that go and do all the preliminary work for us, and they’re really good at what they do,” she says. “They are the best in the industry, I think. They by far outshine Ace, True Value and Do it Best. They hit it out of the park most of the time.”
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